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If you have a complaint about a business, did not receive the products or services you paid for, think you deserve a refund or are dissatisfied with the performance of a company, you can file a complaint against a business and we’ll try to resolve it for you.
Consumer Members Can File Up To Three Complaints A Year With No Filing Fee
USCP Consumer Members can file up to three complaints a year and pay no filing fee. *Please note that if we are successful in resolving your complaint, there is a nominal recovery charge for our services, depending on the amount of your complaint. Our professional business agents will work hard to bring your complaint to a successful conclusion and our legal staff will oversee the entire process.
Three Ways To File A Complaint
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Online – Complete the easy, self-explanatory form on our website.
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Telephone** – Call us at 877-872-7674.
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Mail** – Mail your complaint with all the supporting documents to:
US Consumer Protection, LLC
Attention: Complaint Department
42 South Maple Avenue
Ridgewood, NJ 07450
What To Expect
Once we receive your complaint, we will send you an email confirmation and one of our USCP professionals will contact you to discuss the matter more fully. (Please add info@uscp.org to your safe sender’s list in your email account.)
* The recovery fee is 10% for complaints under $1,000.
* The recovery fee is 12% for complaints between $1,000 and $10,000.
* The recovery fee is 15% for complaints over $10.000.
**An additional service fee of $10 applies to complaints filed via telephone or mail.
Other Benefits of USCP Consumer Membership
- Research Up To Three Companies A Year Without Charge
BUY SMARTER AND PROTECT YOUR PURCHASE BEFORE YOU BUY!
Planning an important purchase or want us to check out a company’s reputation? Our expert staff will Research a Company for you and get back to you with the results.
- Big Discounts For Members
SAVE MONEY WITH YOUR CONSUMER MEMBERSHIP CARD!
Save up to 15% with member-only discounts and get many “special” offers when you use your USCP Consumer Membership Card to buy from USCP "Certified" businesses.
- Participate In Our Referral Program
EARN $5 FOR EVERY SUCCESSFUL REFERRAL YOU SEND US!
Recommend us to your friends – and to all of your favorite businesses – and we'll send you $5 for everyone who joins our network when they use your Membership Referral ID Number. Just think – six referrals pays for your membership for an entire year.
Membership Is Only $30/Year
JOIN NOW!
File Your Complaint Returning Consumers
CLICK HERE!
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